Privacy Policy

Last updated: 14 September 2026

1. Who we are

Yuanjia Supply Chain ("we", "us", "our") is a maritime and supply chain company headquartered at 545 Orchard Road, #15-04, Far East Shopping Centre, Singapore 238882. This policy applies to personal information collected through yuanjiasupplychain.com and in the course of our business correspondence.

2. Information we collect

• Contact details you provide through our enquiry form or by email, such as your name, email address, telephone number and company name.
• Enquiry content, including cargo details, routes, timelines and any attachments you choose to send.
• Application materials, such as CVs, submitted in connection with career opportunities.
• Basic technical data generated by your visit, such as IP address, browser type and pages visited, where collected through standard server logs or analytics.

3. How we use information

• To respond to your enquiries and prepare quotations.
• To perform the shipping, logistics and supply chain services you request.
• To process job applications and communicate with candidates.
• To send market updates and reports, where you have asked to receive them.
• To comply with legal and regulatory obligations applicable to our business.

4. Sharing of information

We do not sell personal information. We share it only with: carriers, agents, terminal operators and other service providers engaged to perform services you have requested; professional advisers and authorities where required by law; and counterparties involved in a transaction you have instructed us to handle, to the extent necessary for its performance.

5. Data retention

We retain personal information for as long as necessary for the purposes set out in this policy, including the duration of any shipment or contract and any period required by applicable law. Job application materials are retained only for the duration of the recruitment process unless you consent to a longer period.

6. Data security

We apply reasonable technical and organisational measures to protect personal information against unauthorised access, loss or disclosure. No method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

7. Your rights

Subject to applicable law, you may request access to the personal information we hold about you, ask for corrections, or request deletion where there is no longer a lawful basis for retention. To exercise these rights, contact us at enquiry@yuanjiasupplychain.com.

8. International transfers

As an international business, information may be transferred to and processed in countries other than Singapore. Where this occurs, we take steps to ensure an adequate level of protection consistent with this policy.

9. Changes to this policy

We may update this policy from time to time. The current version will always be published on this page with its last-updated date.

10. Contact

For questions about this policy, contact us at enquiry@yuanjiasupplychain.com or write to Yuanjia Supply Chain, 545 Orchard Road, #15-04, Far East Shopping Centre, Singapore 238882.